Bulk Uploading via CSV

Pingdex allows for a way to bulk upload up to 100 contact requests at one time.  This is done with a CSV template. The following are instructions on how to use the Bulk upload via CSV feature. 

How to Bulk Upload

1. Hover to the + button on the bottom right corner of the Pingdex dashboard and click Bulk Upload via CSV

This will download a .csv template for you to fill out. You may use your favorite CSV or spreadsheet editor, such as Google Sheets, Excel or Mac Numbers. 

3. Once the CSV file is filled out in the editor, export the spreadsheet to CSV.  

In Google Sheets click: File > Download > Comma Separated Value (.csv, current sheet)

In Excel you can follow these instructions.

In Numbers (Mac) you can follow these instructions.

4. Upload the CSV file to Pingdex by clicking or dropping the file in the area specified Drop Import File or Click to Upload


CSV Import Fields

✅ Required Fields

CSV Column Name Field Description
Action The activity to take for the contact (e.g. Call , Email , Text ). Required. If not provided, by default, Call will be selected.


🆔 Identification Fields

CSV Column Name Field ID
VANID , Contact VAN ID , VAN ID VAN contact ID (contact_van_id )


👤 Contact Information

Name Fields

CSV Column Names Mapped Field
Name Full name
Title , Contact Title Honorific or title
First Name , firstname , first , Contact First Name , First First name
Last Name , lastname , last , Contact Last Name , Last Last name
Also Known By Informal or alternate name (contact_salutation_informal )

Address Fields

CSV Column Names Mapped Field
Street Line 1 , Home Address , Street Address , address Street address line 1
Street Line 2 Street address line 2
City , Home City City
State Code , State , Contact State Abbr , Home State , State/Province , state State (2-letter abbreviation)
Zip , Home Zip5 ZIP code


📞 Contact Details

CSV Column Names Mapped Field
Preferred Phone Number , Preferred Phone , phone , mobile , cell , work , home , Home Phone , home_phone , mobile_phone , Mobile Phone , Primary Phone Phone numbers (various sources)
Preferred Email , PreferredEmail , email1 , Email , email , personal email , work email Email addresses


📱 Social Media

CSV Column Names Mapped Field
Twitter Handle Twitter username


đŸ—ƒī¸ Call List Metadata

CSV Column Names Mapped Field
Contact List Name Name of Contact List
Contact Type Type/category of contact
Status Status of ping
Resolution Outcome or resolution
Comments Follow-up notes
Description , Bio Description , bio Internal bio or summary description
Bad Phone Numbers Flagged numbers
Giving History Historical contribution info (string format)


đŸ’ĩ Financials & Fundraising

CSV Column Names Mapped Field
Amount , ask , Sterling Mean Ask , sterling_mean_ask Ask amount
Pledge Status Pledge outcome
Pledge Amount Amount pledged
Pledged At Pledge date
Contribution Amount Contribution made
Contributed At Contribution date
Total Amount of Contributions Lifetime total (bio)


🧑‍đŸ’ŧ Employment Info

CSV Column Names Mapped Field
Employer , Employer Name , employer Employer
Occupation , occupation Occupation


🕒 Timestamps

CSV Column Names Mapped Field
Created At When the ping was created
Created By Name Who created the ping
Contacted At When contact occurred
Closed At When the ping was resolved
Closed By Name Who resolved the ping
Last Followed Up At Last follow-up date
Scheduled At , Scheduled Scheduled contact date/time


📎 Communication Details

CSV Column Names Mapped Field
Text Message The custom message to send
Link Attachment Associated link (if any)


📝 Internal Notes

CSV Column Names Mapped Field
Notes Freeform notes
Pinned Notes Highlighted notes

â„šī¸ Additional Notes

  • Unrecognized column headers that are unmapped will be added to the Bio Section in Pingdex.

If you have any trouble at all uploading, please send the upload file to [email protected] for assistance.

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