Pingdex Contact Verification

Introduction:

Pingdex has launched Contact Verification, a new feature enhancing the reliability of phone-based outreach and call time. This feature assigns a grade (A-F) to each phone number entered, assessing its validity and connection to the contact.  


Pingdex has partnered with a data provider who services industries such as Loan Underwriting and Government to provide this information that is highly accurate.


This is a premium feature as a separate add-on and pricing.  Contact your Pingdex Rep for details.


Functionality Details:

  • Real-Time Verification: Grades are displayed immediately upon entering a phone number and during the dialing process.  They are seen in the web and mobile apps as follows:




When enabled, Grades (A-F) will be displayed on the web in the main dashboard and the Pingdex Web Dialer and on mobile apps.

Grading System:

  • Grade A:
    • Validity: Confirmed
    • Activity: Consistent in the last 12 months
    • Name Match: Yes
    • Implication: High reliability. The contact is verified as the person they claim to be.
  • Grade B:
    • Validity: Confirmed
    • Activity: Not specified
    • Name Match: No (Possible family plan or unlisted)
    • Implication: Good lead, but with potential discrepancies in name data. Prioritize below Grade A.
  • Grade C:
    • Validity: Confirmed
    • Activity: Inconsistent
    • Name Match: Yes
    • Type: Landline or Fixed VoIP
    • Implication: Challenging outreach, lower priority.
  • Grade D:
    • Validity: Confirmed
    • Activity: Inconsistent
    • Name Match: No
    • Implication: Low priority, similar to Grade E.
  • Grade F:
    • Validity: Invalid or Disconnected
    • Type: Non-fixed VoIP (e.g., Google Voice) or Toll-Free
    • Name Match: Not associated in Pingdex’s data provider database
    • Implication: Lowest priority, likely unproductive leads.

Benefits:

  • Enhanced Efficiency: Prioritize outreach efforts effectively.
  • Improved Accuracy: Reduce time spent on unproductive leads.
  • Reduced Chance for being flagged as Spam: By ensuring the validity and activity level of phone numbers, Contact Verification significantly lowers the risk of your calls being flagged as spam by telecommunications companies. This leads to higher connection rates and more effective communication.

Contact Verification by Pingdex is a significant step towards smarter, data-driven outreach for Democratic and progressive campaigns, ensuring time and resources are optimally utilized.

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